Notice: We are working on resolving a problem originating with our domain name hosting company. Hostpapa has been used in the past to host our old website. This new website was to be pointed to as a domain name only account, but in cancelling the old and setting up the new, there has been a bit of a miscommunication of sorts between us.
Hello, I have purchased my domain www.magrathagsociety.ca from you. I have built my website on Weebly.com. I need you to point my domain to the following IP: 220.127.116.11
This is done by changing my domain's A-Records. I am not requesting that you transfer my domain, redirect my domain, or change my name servers. I want to remain with you as my domain registrar. For more detailed information, please see http://kb.weebly.com/domain-registrar.html.
2014-03-31 05:03:35 Deepak T Hello Roger,
Thank you for contacting HostPapa. We apologize for any inconvenience this may have caused
I can see that you have canceled the web hosting service from HostPapa. So we will not be able to change your A record for the website: magrathagsociety.ca. If you wish to restart your web hosting with HostPapa then please update us accordingly so that we can proceed further with your request.
Thank you for understanding in this regard. Please let us know if there is anything else we can help you with. We are available 24 hours a day, 7 days a week.
Customer Support Representative
2014-03-31 09:03:55 [me again] I believe there is a mistake on your end. It was not closed .. we simply changed to domain name hosting only .. my account detail page shows domain magrathagsociety.ca started Feb-24-2008 with you and expires Feb-24-2015 for which I paid a new annual fee for on 24 Feb 2014. Could you kindly tell me what I am paying for if not to have that domain name point to my IP 18.104.22.168 .. Roger Davies for Magrath Ag Society firstname.lastname@example.org